Your privacy matters to us. This page explains exactly what personal data haybaje collects when you use our platform, why we collect it, how we protect it, and what rights you have over your own information. We keep things plain and straightforward — no legal jargon, no hidden surprises.
Six core commitments haybaje makes to every player regarding their personal information
Every piece of data you send to haybaje — from your registration details to your payment information — is encrypted using TLS (Transport Layer Security). This means your data cannot be intercepted or read by anyone outside of haybaje's secure systems. We treat your information with the same care we would want for our own.
Haybaje does not sell, rent, or trade your personal data to third-party marketers or advertisers. Your information is used only to operate your account, process payments, and improve the haybaje platform. We share data with third parties only where it is strictly necessary to deliver our services to you.
Haybaje collects only the data we genuinely need. We do not ask for information that is not relevant to running your account or processing your transactions. When you register on haybaje, we ask for your name, mobile number, and date of birth — nothing more than what is required to verify your identity and keep your account secure.
Haybaje gives you meaningful control over your personal information. You can request a copy of the data we hold about you, ask us to correct inaccurate information, or request deletion of your account and associated data at any time by contacting our support team. We respond to all data requests within a reasonable timeframe.
Haybaje does not store your bKash, Nagad, or Rocket PIN or full payment credentials on our servers. Payment transactions are processed through secure, encrypted channels directly with your mobile wallet provider. Haybaje only retains the transaction reference and amount needed to reconcile your account balance.
If haybaje sends you promotional messages about new games, bonuses, or offers, you can opt out at any time. Every marketing message from haybaje includes an unsubscribe option. You can also manage your communication preferences directly from your haybaje account settings page without needing to contact support.
This Privacy Policy explains how haybaje ("we", "us", "the Platform") collects, uses, stores, and protects the personal information of players who register and use the haybaje platform at haybaje.vip. We are committed to handling your data responsibly and transparently.
By registering an account on haybaje or by continuing to use our platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use haybaje.
This policy applies to all personal data collected through the haybaje website, mobile application, and any communications between you and the haybaje support team. It covers data collected during registration, during gameplay, during payment transactions, and through your use of haybaje customer support channels.
Plain language commitment: We have written this Privacy Policy in plain English so that every haybaje player in Bangladesh can understand exactly what happens to their data. If anything is unclear, please contact our support team and we will explain it to you directly.
Haybaje collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and from third-party services we use to operate haybaje. Here is a breakdown of the categories of data we collect.
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender | Registration form |
| Contact Data | Mobile number, email address | Registration form, account settings |
| Payment Data | Mobile wallet number, transaction reference, deposit/withdrawal amounts | Payment processing |
| Usage Data | Games played, bets placed, session duration, pages visited | Automatically via platform logs |
| Device Data | IP address, device type, browser type, operating system | Automatically via cookies and logs |
| Verification Data | Identity documents (when requested for KYC) | Submitted by player on request |
| Communication Data | Support chat transcripts, emails, complaint records | Customer support interactions |
Haybaje does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by law or regulation.
Haybaje uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are unrelated to haybaje.
Legal basis: Haybaje processes your personal data on the basis of contractual necessity (to operate your account), legitimate interests (fraud prevention and platform security), legal obligation (identity verification), and consent (marketing communications).
Haybaje uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use our site. A cookie is a small text file stored on your device when you visit haybaje.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using haybaje, but some features may not work as smoothly. Haybaje does not use cookies to serve third-party advertising on our platform.
Haybaje does not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external ad networks.
Haybaje retains your personal data for as long as your account is active and for a reasonable period after account closure to comply with our legal and regulatory obligations. The following retention periods apply.
When the applicable retention period expires, haybaje securely deletes or anonymises your personal data so that it can no longer be linked back to you.
Haybaje takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse.
Your role in security: Please keep your haybaje login credentials confidential. Use a strong, unique password and enable any two-factor authentication options available on your account. Contact support immediately if you suspect unauthorised access to your haybaje account.
As a haybaje player, you have the following rights regarding your personal data. You can exercise any of these rights by contacting our support team at [email protected].
Request a copy of all personal data haybaje holds about you.
Ask haybaje to correct any inaccurate or incomplete personal data.
Request deletion of your personal data, subject to legal retention requirements.
Ask haybaje to restrict processing of your data in certain circumstances.
Receive your personal data in a structured, machine-readable format.
Object to haybaje processing your data for marketing or profiling purposes.
Haybaje will respond to all data rights requests within 30 days. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
Haybaje is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on haybaje, please contact our support team immediately at [email protected].
Upon receiving a verified report of an underage account, haybaje will close the account immediately, delete all associated personal data, and return any deposited funds to the payment source. We take underage gambling extremely seriously and have age verification measures in place at registration to prevent it.
Haybaje may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via their registered mobile number or email address and update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically. Continued use of haybaje after an updated policy has been published constitutes your acceptance of the changes. If you do not agree with any changes, please stop using haybaje and contact our support team to close your account.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how haybaje handles your personal information, please get in touch with our support team.
Our support team is available around the clock and will do their best to resolve any privacy-related concern as quickly as possible. We aim to respond to all privacy enquiries within 48 hours.
Haybaje will never ask for your password, PIN, or full payment details via email or chat. If you receive a message claiming to be from haybaje that asks for this information, please report it to our support team immediately.
Register your free haybaje account today. Deposit via bKash or Nagad, claim your welcome bonus, and enjoy cricket betting, live casino, Plinko, and more — all on a platform that puts your privacy first.